Dominik Obelöer | · 7 replies
Description of the Issue:In the Function under General you'll have the Space Field.When you then go to the Notes, you can add three Fields for Spaces. Especially "CC025_SPACE" but those Fields will remain empty.Why are those fields differing and w...
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Jillian Stangret | · 2 replies
I have several customers asking about enhancements coming for Mobile Work Orders. I see it on the Q3 roadmap. Anything that can be shared with customers at this time?
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Dominik Obelöer | · 3 replies
Description of the Issue:When in the general View for Work Orders and the Work Order has a Document, there will be a column for the Order Document. Though it is not possible to add this as a Tab in the Split View or in Edit Work Order. Also when s...
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Dominik Obelöer | · 2 replies
Description of the Issue:The client wants to copy fulfillment orders but without the Payment Plan setting which the original order had. Due to internal information this can be setup via order processing configurations but I was not able to check t...
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Martin Stephens | · 1 replies
I have been having good success with Manitoba on a novel approach to activity management and wanted to share our approach.We are using activities to track when important department workflows are being completed. For the Activity description, we ...
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Anthony Costantino | · 4 replies
We are implementing Catering at Google's London offices. They've provided a menu that contains Full Day Packages. Below is a screenshot. It contains items for breakfast, items for mid-morning break, items for lunch, and items for mid-afternoon bre...
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Anthony Costantino | · 2 replies
Samy Kheloufi Minka Verkaar @... Daniel Bisson-Routhier Celine Puech Duncan Hilliard I'm working with Google's Catering team on setting up their London office for ordering F/B. They shared how they want to track item unit costs. They don't seem to...
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Himanshu | · 3 replies
Account name - Not Applicable specifically but if need be - VenuesLive
Region - APAC
Client version (Enterprise) - 25.4
Description of the issue: Customer would like to allow an option on customer facing portals such as Exhibitor Service Center ...
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Minka Verkaar | · 2 replies
Hi team, I have received a question related the Automatic Function Change Notes. This works as expected, but I would like to know what exactly should be tracked and what not. According to the Support Centre, it should track: I am curious to the ‘...
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Anthony Costantino | · 3 replies
Client prefers/expects to generate a F/B Work Order for the f/b items to deliver to a booth. They expect individual Work Orders for each date that booth has a delivery during the event. If an exhibitor orders cookies delivered each day, Mon, Tue, ...
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Dominik Obelöer | · 5 replies
Description of the Issue:The client wants to use the “Header only” option for Price List Items which belong to a Package but the field is greyed out / cannot be selected.What exactly determines usage of this checkbox?I tried to follow this article...
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Heather Lightsey | · 2 replies
Account name: Minnesota State Fair
Region: US
Client version (Enterprise): 25.4.2026020501
Description of the issueWhat does the client want to do? Why do they want to do this?The customer has the wrong resource assigned to an inventory item. Whe...
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Andrea Diaz Kowalski | · 5 replies
Hi - Is it possible to set up activities and checklist items so that when the recipient is initially unknown, they can be assigned to a dummy account, and then automatically reassign to the Event Coordinator once they are assigned to the event?Let...
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Laura de Jong | · 6 replies
Hi team,Is indeed the intention of Change Tracking that it is only accessible via a Professional license? According to our best practice for Delivery and Operational departments (Work Orders - Work Order Items - Mobile Work Order) assigning an Exp...
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Chanh Huynh | · 4 replies
For events that run over multiple days such as a 4 day conference vs events that have multiple performances such as Coldplay where it is one event but they have 4 shows, how should the high level event attendance be used and should it be different...
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Anthony Costantino | · 2 replies
I have a client (Curtis Culwell Center) who asked me if this is possible and the KB articles/Documentus search didn't yield an answer.As an event manager, I need to draw a 6' x 8' rectangle. With these known dimensions, I should be able to draw th...
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Zach Lono | · 5 replies
Zendesk Ticket: 366589Account: Calgary TELUS Convention Centre AuthorityRegion: Americas Articles used in your research: unable to find any related materials. GeneralBusiness impact if not resolved: Minimal impact. The client is seeking clarificat...
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Pushkar Barve | · 2 replies
Description of the issue: Customer has updated some package content in recent weeks due to new purchases.In the events that already exist, however, the old package content is always booked.Is there a way to update it quickly, including in the boo...
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Joel Nisbett | · 2 replies
In Enterprise, is there a way to have a Service Charge or Tax that is automatically added to orders (standard behavior) BUT also allow a user to manually reduce or increase the percentage rate? For example, I can easily set it up to automatically ...
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Chanh Huynh | · 1 replies
I thought I'd post here to get some discussion on this rather than jump to posting a Pendo enhancement.Scenario: I am working with a customer on Activity Checklists to help ensure tasks are completed for the different stages during an event's life...
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Amy Durbin | · 2 replies
A customer is attempting to utilize Discount Resources in order to provide better visibility to their customers about what discounts were given and on what items. They have successfully created and applied the discount resource but when they try ...
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Jens Kohler | · 1 replies
Hi team,While configuring the Event Portal, I came across the following situation: If a function is not properly configured and the start time is set after the end time, I can still create a service order in the backend. However, in the Event Port...
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Joppe Borsboom | · 4 replies
Account nameBelfast Waterfront & Ulster Hall Limited
RegionEMEA
Client version (Enterprise)24.42024120301
Description of the issueClient is looking to add a new Status called 'Prepare Quote', but they unsure at which code to assign it too. The...
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Joppe Borsboom | · 3 replies
Account nameCité Nantes Event Center
RegionEMEA
Client version (Enterprise)24.22024100201
Description of the issueCustomer is unable to delete a Service Order, because it has an actual:
However, they are also not able to delete the Actual:
...
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