Heather Lightsey
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Recent activity by Heather Lightsey-
Availability Search Bookings Status Does Not Update to Match Event Status
PlannedZendesk Ticket: 386468Account: UT AustinRegion: USArticles used in your research: https://supportcenter.ungerboeck.com/hc/en-us/articles/204562808-Search-for-Availability-and-Add-Bookings-or-Recurr...
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Legacy Room Flow - Distribution and Flow Numbers Do Not Match
CompletedZendesk Ticket: 381420Account: Greater OntarioRegion: USArticles used in your research: Add and Manage Event Opportunity Room Flows General:Business impact if not resolved: Currently the customer m...
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Expected Behavior for Integration Settings Sync when Copying Prod to Test or Upgrading
AnsweredZendesk Ticket: 388500Account: Palais des congrès de MontréalRegion: USArticles used in your research: About Momentus Connect General:Business impact if not resolved: Wasted time setting up Outlook...
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Adding Other Actual to Work Order Results in Incorrect Item Status
Zendesk Ticket: 386441Account: Boise CentreRegion: USArticles used in your research: Work Order Item Actuals, Complete Work Orders and Work Order Items, Using the Work Order Items Page General:Busi...
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Venues Customer Cannot See Standard Reports
Zendesk Ticket: 385143Account: Great Plains Technology CenterRegion: USArticles used in your research: Standard Reports General:Business impact if not resolved: Unable to run standard reports on sp...
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Open Amount Not Appearing on Payment Portal
Posted to Documentus: Zendesk Ticket: 380422Account: Seattle CenterRegion: USArticles used in your research: Web Payment, Payment Plans, Add a Payment to a Payment Plan General:Business impact if n...
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ESC retains note input from previous logins/orders
CompletedPosted to Documentus: Zendesk Ticket: 381739Account: Calgary Exhibition and StampedeRegion: USArticles used in your research: Exhibitor Service Center Configuration – Momentus Support Center Genera...
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Smart Import Functions previews display incorrect dates despite locale settings
AnsweredZendesk Ticket: 380381Account: MomentusRegion: USArticles used in your research: Import Functions Using Smart Import General:Business impact if not resolved: It impacts the demos we give to custome...
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Risk Profile Questionnaire Answers Missing
Issue Summary Description: Answers on the Risk Profile Questionnaire do not appear within the system itself. The only way to see the previously-entered answers is to download the risk profile repo...
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Update Project Start Date
Issue Summary Description: Is there a way to update a Project's Start Date? Neither the customer nor I can find a field at the Project level named "Start Date." Business Impact: Prevents them fro...