Luiza Thummerer
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Activity overview
Latest activity by Luiza Thummerer-
Luiza Thummerer created a post,
"Privacy" field not copying from Incident when creating a Job
AnsweredDescription of the issue: "Privacy" field not copying from Incident when creating a JobZendesk Ticket Number: 396169Account name: Ottawa SenatorsRegion: CANClient version: 77.6Reproduction steps: 1...
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Luiza Thummerer commented,
Hi Vernica Lodha Could you please confirm if I should add the export request to Jira, so Petar can work on it? Or was it decided that it won't be worked on?
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Luiza Thummerer created a post,
Saved Log List View Resets After Refreshing Page
Description of the issue: Saved Log List View Resets After RefreshZendesk Ticket Number: 396057Account name: Ottawa SenatorsRegion: CAN Client version: 77.6Reproduction steps: 1. Go to Control > Lo...
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Luiza Thummerer created a post,
"Uptaded" column not displaying on Incidents report
Description of the issue: "Uptaded" column not displaying on Incidents report Zendesk Ticket Number: 383374Account name: FIFA Region: EMEA Client version: 77.4Reproduction steps: 1. Go to Reports a...
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Luiza Thummerer created a post,
Users outside User Group being able to edit Job Categories assigned to specified groups
Zendesk Ticket Number: 390972Account name: Fifa Region: EMEA Reproduction steps: 1. Sign in to https://supportteam.wetrack.com/2. Go to Profile > Settings > Employees & Departmental Areas.3. Go to ...
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Luiza Thummerer created a post,
Filter Confidential Risks
Description of the issue: Filter Confidential Risks for executive presentations Zendesk Ticket Number: 386338Account name: FIFA Region: EMEA Client version: 77.2Reproduction steps: 1. Go to Risk >...
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Luiza Thummerer commented,
Hi Vernica Lodha Lovely, thanks! :D
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Luiza Thummerer created a post,
Upper Jobs List page details, such as filters and search bar, not showing up for General Users with edit access to own items only
Description of the issue: Searching and filter tools not showing up for General Users with edit access to own items onlyZendesk Ticket Number: 377658Account name: Fifa Region: EMEA Client version: ...
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Luiza Thummerer commented,
Hi @..., yes, but I think this one was a mix of the report needing update with a bug that has been flagged later on. I can see in the ticket that the Tier 2 specialist has informed the client that ...
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Luiza Thummerer commented,
Hi Mike Schepker I think that's exactly what they need! Thanks again :D