Saved Log List View Resets After Refreshing Page

Luiza Thummerer

August 11, 2026 11:00

Description of the issue: Saved Log List View Resets After Refresh
Zendesk Ticket Number: 396057
Account name: Ottawa Senators
Region: CAN 
Client version: 77.6

Reproduction steps: 
1. Go to Control > Logs Lists and click to add Filters. 
2. Add any filters you would like and then click to Save Filters.Notice that the filter view will be applied to the page.
3. Refresh the page and notice that the filter will be reset to none. 
 

Observed Results vs Expected Results: Saved filter view resetting when page is refreshed vs Having the view staying when refreshing the page 
What is the job the client is trying to accomplish: The page has to be constantly refresh, as the new items added do not come up automatically, forcing them to re-add the view everytime the page needs to be refreshed 
Business impact if not resolved: Adds extra manual work 

Hi team, 

I just would like to confirm if this is indeed the expected behaviour or if it should be treated as a bug. 

Many thanks! 

Related to

• Log List

• 

  Vernica Lodha

  August 11, 2026 11:08

  on refresh, the filters are not saved for Logs List. This is expected behavior.

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