RWC 2027 Site: Export & Import Log Lists
- Account name: World Rugby
- Region: EMEA
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Environment Link:
Customer: https://wc27.wetrack.com/
Support: https://supportteam.wetrack.com -
Description of the issue
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What does the client want to do? Why do they want to do this?
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Login to support site > Click on Profiles > Settings > Imports & Exports > Exports & Update
- Customer has a request if we can do a full export of current system data and asked if they could send back an edited Excel file for import, since the feature is not currently visible or available
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What does the client want to do? Why do they want to do this?
- Business impact if not resolved: Normal
- Attach relevant files (such as screenshots)
- Links to articles where you've looked for solutions and also other steps you've taken to research the issue.
- https://ungerboeck.zendesk.com/agent/tickets/393204
- https://supportteam.wetrack.com/e899dd21-2dbb-400c-a4e1-97b4fa3a4424/settings/imports/export-and-update-manager
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