Megan Fontenot

Product / ModuleWeTrack – Hub / Incident ManagementClientLegends – Salt Palace Convention Center & Mountain America Exposition CenterEnvironment Hub: https://legendssaltlake.wetrack.com/157591fc-a8...

 Description:Users receive an error message when the platform remains open but inactive for approximately 10 minutes. The page must be refreshed and users must navigate back to the incidents list t...

Issue SummaryDescription: While actively entering incident data, a “Rate & Review” prompt appeared mid-entry.Business Impact: Customer feedback shared that this disrupts workflow during live event ...

Issue SummaryThe team thinks we might have found a bug in the board view of the Alerus Center's WeTrack system. Jobs can be marked complete even if required checklist items are unfinished. This byp...

Issue SummaryThere seems to be an inconsistency in how notifications are triggered depending on the method used to submit incidents. Specifically, push and email notifications behave differently wh...

Issue SummaryDescription:User groups configured on incident categories do not consistently auto-assign when creating new incidents. The behavior is intermittent and occurs even when following ident...

ClientRBC Convention Centre (WeTrack) - https://rbcconventioncentre.wetrack.com/SummaryDuring implementation, we identified a system constraint that enforces a 3-character minimum for both first an...

Issue SummaryDescription:A permission-related defect appears to allow users to receive email notifications containing links to incidents they do not have access rights to view. When following the n...

Description: When creating or editing an Area within Location Manager, the system displays a red error flag stating “Area Title is Required” even when an Area Title has been entered. The Area can s...

Issue SummaryDescription:The logo in the initial new user invitation email appears squished and unformatted.Business Impact:This impacts presentation and branding consistency for DBH child sites wh...