Hayley Burkhardt
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Activity overview
Latest activity by Hayley Burkhardt-
Hayley Burkhardt created a post,
Can't draw area on map
CompletedIssue Summary Description: After my zone is drawn, I cannot add an area inside of it, system won't allow a save. Business Impact: Users cannot locate specific areas within a zone on a map affecti...
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Hayley Burkhardt commented,
Paige Philipps This is confirmed a bug, can you push this to Support using the wheel cog on your above post?
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Hayley Burkhardt commented,
Hi Léa! Thank you for the reminder - and yes, I agree with your gut here that we may not have a perfect standard-field solution for this use case.Room Set-up is not the right path. Even if it can d...
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Hayley Burkhardt commented,
Elizabeth Fox Is the above information enough to raise a bug? This continues to happen across customer accounts.
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Hayley Burkhardt commented,
Circling to say I have seen this but will need to reply tomorrow!
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Hayley Burkhardt commented,
Hi Léa! Room Set-up would not be the best fit for this use case, especially if the information needs to display on the calendar. Room Set-up does not display on the monthly calendar, so if these co...
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Hayley Burkhardt created a post,
Missing Incident History?
CompletedIssue Summary Description: On incidents, we seem to be missing history on when the incident was created. We noticed this missing in archived incidents. Business Impact: The team will archive inci...
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Hayley Burkhardt created a post,
Inactive Users Showing in @ Comments
CompletedIssue Summary Description: Inactive users are returning in the @ options when adding a comment on an incident. Business Impact: Inactive users should not be found; customer is nervous the inactiv...
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Hayley Burkhardt commented,
Elizabeth Fox and Kristi Miles Flagging this once more as this seems to be an issue for multiple accounts, not just Wings Event Center. Can we push this as a bug and get a bit of info we can share ...
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Hayley Burkhardt commented,
Kristi Miles You're kinda my go-to for Postmark-y things. Do you know of anything here?