Can't draw area on map

Refer to Support

Hayley Burkhardt

June 17, 2026 14:31

Issue Summary

• Description: After my zone is drawn, I cannot add an area inside of it, system won't allow a save.
• Business Impact: Users cannot locate specific areas within a zone on a map affecting reporting.

Environment Details

• Site URL: canadiantirecentre.wetrack.com

• Affected User Name: WeTrack Admin & Lisa Rowe

   

Reproduction Steps

1. Go to Location Manager
2. Draw Zone > Confirm
3. Click Zone > Add Area
4. Name Area & Draw Area
5. Area is red and cannot save but it it drawn inside the zone.

Verification

• Reproduced on: Customer site only, cannot reproduce on Hayley Demo site

Behavior Description

• Actual Outcome: Cannot add areas to drawn zones.
• Expected Outcome: Add drawn area to drawn zone.

Supporting Evidence

• Video: https://us06web.zoom.us/clips/share/A2F3MRZINmxtLWJzcFQ3S2Y2dEE1ZVNwWGNBAQ

 

 

• 

  Vernica Lodha

  June 17, 2026 14:32

  please raise on Jira as this is a bug.
• 

  Kristi Miles

  June 17, 2026 17:05

  Vernica Lodha I have raised this WET-17649

Please sign in to leave a comment.