Jeremy Elmore

This is a question asked by one of our clients.  Can Product help us understand where this data might live?--------I’m working on another integration project (USI – Swapcard) and have a quick quest...

I am having issues configuring the conflict check status in OSB.  I believe that in a previous version the system allowed for two separate values in the Booking Conflict Check and Resulting Booking...

I am having issues getting Mobile Works Orders to load up without going to the Harvard SSO page.  Right now their database is currently redirecting automatically and so MWOs are doing the same thin...

I had a client ask about this scenario:“We have an OSB configuration that has 3 spaces.  One space is bookable a year out, and the other 2 spaces just 2 weeks out.  It doesn't seem possible with bo...

I have created an email template with a subject of Legacy Membership Orders but cannot locate a way to send an email from said subject.  The workflow is to create a Membership Order from a Standing...

The Dallas Cowboys are running into an issue with registration.When a person registers for camp and uses a promo code, initially it will discount correctly. However if a person comes back into the ...

I am running into two separate issues when it comes to Express users.  When I look at this  article (https://supportcenter.ungerboeck.com/hc/en-us/articles/22052634053527-Express-User-Functionality...

I am having an issue where I have assigned an OSB configuration to a back office created event.  Even through I have the setting enabled to allow to add to existing events it does not give me a cha...

We imported 5000+ entries into a validation table.  The UDF is displaying and operating just fine in OSB but it is not showing any values in back office, even after clearing the server cache and br...

Description of the issue: Client is reporting that they are receiving the following error message: “Your user does not have access to the Integration Hub.  Access is controlled by the following a...