Divya Thakur
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Recent activity by Divya Thakur-
Function Notes from Event Profile
PlannedDescription of the issue: Note class is not pulling the notes in the runsheet tab under eventsBusiness impact: Trying to make things flowAccount name: Dunedin Venues Management LTDRegion: APACClie...
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Unable to deactivate ESC Link for event
AnsweredDescription of the issue: Esc configuration is blank in the events details page and event has been removed from the ESC configuration. Still the ESC link for the event is working for users without ...
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Event Functions No 'i' option and Displayed as Modal through action
PlannedDescription of the issue: Edit service order window is not showing the “i” information button for function to open the function directly or see the details also if we open the View < event function...
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Adding a field into the Events screen from opportunity
AnsweredDescription of the issue: Client wants a field on the general Tab of event window which is to pick up from the Event forms (Opportunities) whether a Road Closure is required or not – Y/NBusiness im...
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Email template additional fields
1. GeneralBusiness impact if not resolved: This is crucial for the orders coming through ESC.Short Summary of issue: For orders coming through ESC, client has an email template to be sent to their ...
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ESC booth oblong shows error upon adding to cart
AnsweredDescription of the issue: ESC showing error while adding 1 product to the cart while other items are added normallyBusiness impact: impacting operationsAccount name: Marina Bay SandsRegion: APACCl...
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Crystal reports displaying wrong report id or not updating the report id in footer
Zendesk Ticket:Ticket: Crystal Reports displaying AEDT … – Momentus Support Center – ZendeskAccount: RASNSWRegion: APACArticles used in your research:N/ABusiness impact if not resolved: Client just...
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Opportunity UDF Tab - disappears from screen when clicking Apply Changes twice
CompletedDescription of the issue: When in an Edit Opportunity screen and updating information -and clicking Apply Changes Twice (once for some changes and then again for some other changes) the UDF Tab dis...
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Edit event in new tab option missing in calendar
CompletedDescription of the issue: Edit in new tab option not working as expected in calendar bookingsBusiness impact: Unable to use calendar as main navigation point in a permanent tab.Slow workflow.Accoun...
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ESC showing related items
AnsweredDescription of the issue: When clicking on the first item you will be able to see the related items which are not defined at backend. Please check why this related item is appearing.Business impact...