Joe Luckett

What is the current user status when a user is in ‘Reset Password' Activation Status?KB articles indicate this may be a legacy status and/or does not do anything:https://supportcenter.ungerboeck.co...

Description of the issue: When adding payment and filling in the Credit Card/Check  field, this field becomes obfuscated to only show the last 4 digits.  E.g. XXXXTEST Account name: Venues Welli...

We've had a couple of Customers comment on the current size of some of the Modal windows in the New UX and the inability to resize them or go fullscreen (previously possible in Classic UX).See exam...

Description of the issue: AP Demographics not accessible from Edit Contact page but can be accessed from Accounts page. Zendesk ticket number https://ungerboeck.zendesk.com/agent/tickets/363494  A...

Hi, please can I get advice regarding what the purpose of the ‘User Groups’ setting is and intended usage?I have not been able find any KB articles on this or determine from the App.How does this r...

Description of the issue When opening a View Gadget from Dashboard it will open the View the user last used, rather than the View that is set from Gadget settings. Zendesk ticket number https://...

Description of the issue: Customer is seeking a way to mark potentially duplicate accounts identified by the system as ‘not duplicates'.Zendesk Ticket Number: https://ungerboeck.zendesk.com/agent/t...

Description of the issue: Customer is seeking a way to generate/show a list of the Primary Contact (First + Last Name) for each Account.  Currently there does not appear to be a standard report th...

Description of the issue: When accessing GL Inquiry or GL Transaction Inquiry pages the field ‘Financial Year - Period' is no longer displaying the period status (e.g. current, open, closed) and/o...