Dashboard Gadgets Open Last Saved View (Not Gadget View)
- Description of the issue When opening a View Gadget from Dashboard it will open the View the user last used, rather than the View that is set from Gadget settings.
- Zendesk ticket number https://ungerboeck.zendesk.com/agent/tickets/360655
- Account name Tataki Auckland Unlimited
- Region AP
- Enterprise - Client version 25.1.9305.33779 (20250623)
- URL of local site on supportweb https://supportwebap.ungerboeck.com/RFAL_Prod_1577298467_USI_V30
- Reproduction steps
1. Login to debug URL
2. Enter user credentials: SIMOND / 123456
3. Click Home to load Dashboard
4. Click one of the saved Gadget Views (e.g. ALAC - EVP Event Allocations) to open it.
5. Change the view to something different (e.g. Best View)
6. Return to Home and open the same Gadget View again
7. Note that the View is now the one last set (not the Gadget view)
- Link to any articles referenced in your investigation
https://supportcenter.ungerboeck.com/hc/en-us/articles/204552858-Add-and-Manage-Dashboards
- Expected Results vs. Observed Results – essentially, what is the client attempting to accomplish vs. what is happening? Expected result = Opening the Gadget View will always open the View that has been set from the Gadget settings (not the User's last used view).
- Business impact if not resolved QOL + time lost resetting views.
- Attach relevant files (screenshots, logs, videos) to round out the report. See recording: https://share.birdie.so/B4rh4Kav

Hi,
Need confirmation please if this one is expected behaviour or bug. Can understand how Customer would want the Gadget to always open the view set under gadget settings when opening from the Gadget. However, does seem to reset back after sign-out.
Thanks!
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I believe this is similar to post where Carissa has responded https://documentus.zendesk.com/hc/en-us/community/posts/32788730232599-The-Dashboard-shouldn-t-remember-any-filters-added-previously-on-the-list-page-before-or-after-it-loads-It-should-open-with-the-filters-and-view-that-are-in-that-dashboard-gadget-view?page=1#community_comment_33298828835479
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