Emma Whitlock
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Recent activity by Emma Whitlock-
🐛 Bug - Unable to add reports to report scheduler
AnsweredAlready created Jira: VOPS-9396, posting here for visibility Environment ObservedWhere was the issue observed? EU Account Name ACO - 24H du Mans Account ID account-114-A Is this a converted a...
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🐛 *Bug* - Adding Bold formatting in Instruction Description creates a return after the Bold ends
CompletedJira has already been created, posting here for visibility: VOPS-8976 Environment Observed AP Account Name The Arthouse Hotel Account ID account-2205-A Is this a converted account? Yes Date Convert...
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🐛 Possible Bug - Users with Same Permissions Not Able to Edit Integration Configuration (Elite)
I wasn't sure if posts here needed the bug report form so here you go :) Environment ObservedWhere was the issue observed? AP Elite Account Name: Museum of Applied Arts & Sciences (MAAS/Powerhou...
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🐛 Possible Bug - Removed Package Item Not Being Removed From Invoice Schedule
AnsweredEnvironment ObservedWhere was the issue observed? CA Account Name alumni UBC Account ID account-109-A Is this a converted account?No Date Converted (if known) Issue ScopeHow widespread is t...
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Artist Research Updating Frequency
AnsweredDo we know how often the Artist Research tab is updated/synched with Pollstar? I took a look in the KB article (Artist Research) and it didn't mention.
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🐛Possible Bug: Some clients unable to pay invoice online with link
AnsweredWhere did you find this (NA/CA/EU/AP/Demo)? NA What tenant did you see this on? City of Spokane, Parks and Rec account-2831-A What event? Invoice 0034836 Is this a converted account? No Did t...
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🐛Bug: Can't Export Dashboards to PDF or Image
AnsweredWhere did you find this (NA/CA/EU/AP/Demo)? NA What tenant did you see this on? Vernon & District PAC - account-6323-A What event? N/A – Any dashboard Is this a converted account? No Did the ...
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🐛 Bug : All Calendar tabs only Export/Email in Portrait Mode
AnsweredWhere did you find this (NA/CA/EU/AP/Demo)? NA What tenant did you see this on? Enterprise Center / Stifel Theatre account-385 What event? N/A, Avails Is this a converted account? No Did the ...
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🐛 Bug : Users Get Red Error when Viewing Operations Tab
AnsweredWhere did you find this (NA/CA/EU/AP/Demo)? CA What tenant did you see this on? Give the account name & account id: RBC Convention Centre account-108-A What event? N/A, Operations tab Is this ...
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🐛 Bug - Issue with | and / and \ in Event name if using the built in mass Event Order download in both the Event List section and Reports section
CompletedWhere did you find this (NA/CA/EU/AP/Demo)? NA What tenant did you see this on? Space Center Houston account-2902-A What event? N/A, mass Event Order download in both the Event List section and...