Kristi Miles

Vernica Lodha thanks for confirming.Re: why we used Documentus - if we (support/consulting/CSM) are unsure of the expected behavior, the process is to post to Documentus first to confirm before cre...

Vernica Lodha I have raised this WET-17649

Seth Halvaksz we're seeking advice from product on what to do. There's no Jira because we're unsure if this is a bug or not. 

@... yep. Its the same editor. The difference is that if you email them individually instead of using the contact group, it will pull the first recipient's name you add to the email first.  

Hi Stefanie!Great questions! To answer your first question, the system sends a single email to all recipients in the Contact Group. Everyone included will appear on the “To” line, meaning all recip...

Elizabeth Fox is it worth checking with dev to see if they're able to do something / should this be considered a bug since it was available in the old editor but now isn't in this "new" iteration?

We're checking on this. Will put an update here soon!

Rebecca Nolph - I see hard bounce notifications for Arapahoe.https://account.postmarkapp.com/servers/3707519/streams/outbound/addresses/rtorres%2540arapahoegov.com

So Postmarks' “Delivered” notification only indicates the message was successfully sent to the receiver's server, not that it hit their inbox.With them sending Test emails to themselves, it could d...

One of our biggest customers on Elite uses this (Jio Expo) in Mumbai.