Megan Fontenot
- Total activity 54
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 0
- Subscriptions 19
Activity overview
Latest activity by Megan Fontenot-
Megan Fontenot commented,
Hey Edwin I'm not sure who Christianne is I would log any new tickets needed under Chase McDermott (Chase.McDermott@oakviewgroup.com – he's been our main contact for this one. I will send them an ...
-
Megan Fontenot commented,
Hi Vernica Lodha touching all Alerus related posts as we get ready to close this project out. We can confirm that multiple users from Alerus have faced this and that they have preformed speed tests.
-
Megan Fontenot commented,
-
Megan Fontenot commented,
Hi Edwin, Hayley and Chase were able to recreate this during our call but this was first reported 2 months ago and Hayley won't be able to accurately recall more than what is in this message given ...
-
Megan Fontenot commented,
Hi Vernica, apologies I didn't see this until just now. The customer described it as a feedback pop up prompting the customer to rate and review their experience on the app but it popped up while t...
-
Megan Fontenot created a post,
Error Message Appears on Incidents Page After ~10 Minutes of Inactivity - Alerus Center
Description:Users receive an error message when the platform remains open but inactive for approximately 10 minutes. The page must be refreshed and users must navigate back to the incidents list t...
-
Megan Fontenot created a post,
Rate & Review Prompt Appearing During Incident Creation
Issue SummaryDescription: While actively entering incident data, a “Rate & Review” prompt appeared mid-entry.Business Impact: Customer feedback shared that this disrupts workflow during live event ...
-
Megan Fontenot commented,
Hey Vernica, Totally understand and appreciate the heads up on the runway needed for a production fix. Are there any updates that we can share with the client team?
-
Megan Fontenot commented,
Hey Vernica, doing some house keeping on my end for the Alerus Center. Any updates on this front?
-
Megan Fontenot commented,
Hayley Burkhardt can you provide some additional context on this one?