Sarah Götza
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Activity overview
Latest activity by Sarah Götza-
Sarah Götza created a post,
Setting Resource Time Slots outside of Function Dates and Times for certain Items
Description of the issue: Certain items should be available for ordering during Move In or Move Out of the event Account name: Bella Region: EMEA Client version: 25.4 Steps to reproduce:- Create ...
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Sarah Götza created a post,
Service Order Item Updated Webhook not triggering when Work Order Item completed
CompletedDescription of the issue: Webhook with Trigger Action Service Order Item Updated is not triggering when the corresponding Work Order Item gets completed Account name: MCH Region: EMEA Client versi...
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Sarah Götza created a post,
Show Map - Web skin
PlannedDescription of the issue: assigning a web skin on Show Map does not display any banners, changed colors, etc. Account name: Messe Bremen Region: EMEA Client version: 25.2 Steps to reproduce: ...
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Sarah Götza commented,
That clarifies or confirms the observed behavior, yes. However, my question is really if that makes sense, especially comparing that for example the Item Description and basically everything is pul...
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Sarah Götza created a post,
Resources Notes vs. Price List Notes pulled into Service Order
PlannedBackground: we can add Notes against Resources, once the Resource is added on a Price List, the Note from the Resource gets pulled through. Once it is on the Price List, no more updates of the Reso...
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Sarah Götza created a post,
Adding Orders to multiple Contracts
Client: Austria Center Vienna (ACV)Region: EMEABackground Information: ACV would like to add Bookings and Service Orders to more than one Contract to share different options/proposals with a client...
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Sarah Götza commented,
Great, thank you! @... maybe something we can add to the Support Center? (And sorry if this is not the right way to make you and the team aware of potentially missing information in the Knowledge B...
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Sarah Götza commented,
Thanks for your response, Heather. But that article does not talk about the Event Logo, only the banner/footer and the resource images as far as I can see.
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Sarah Götza created a post,
Event Logo/Image Size recommendation for Exhibitor Service Center (ESC)
AnsweredCustomer Name: Messe BremenRegion: EMEAIssue/Question: in Exhibitor Service Center (ESC) the client is trying to find the optimal size (incl. file type) to upload against each event to be displayed...
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Sarah Götza commented,
If I use the example from the other post you provided (https://qe.ungerboeck.com/main/app85.cshtml#/accounts/00164219) and then change it to MCH's values (https://MCH.ungerboeck.com/PROD/app85.csht...