Generating Deep Links for Edit Accounts and Contacts (Event Sales)

Refer to Product Ideas

Sarah Götza

November 10, 2025 12:09

Customer: MCH

Background Information: MCH has several integrations with other software tools and in order to improve the user experience working with multiple tools, MCH wanted to introduce Deep Links on other software provider to directly jump into the Edit Account or Edit Contact window from Momentus.

Solution tested: I was thinking by just using the https://mch.ungerboeck.net/prod/app85.cshtml?ReturnUrl=%2fprod#/accounts/00158521 and just adding the correct Account Code to it, I could make it work, but the rest of the URL (https://mch.ungerboeck.net/prod/app85.cshtml?ReturnUrl=%2fprod#/accounts/00158521?data=503623eae0743e4adaebe8fec7c90d6a6182) seems to include important Layout information as you land on different Edit Account layouts when opening it from

1) normal back-office (https://mch.ungerboeck.net/prod/app85.cshtml?ReturnUrl=%2fprod#/accounts/00158521?data=503623eae0743e4adaebe8fec7c90d6a6182)

2) tested Deep Link (https://mch.ungerboeck.net/prod/app85.cshtml?ReturnUrl=%2fprod#/accounts/00158521)

 

And also I noticed that the part with the layout parameter (data=503623eae0743e4adaebe8fec7c90d6a6182) is for every Account. Is that by design or should a Deep Link somehow be possible?

Thanks,

Sarah

• 

  Seth Halvaksz

  November 10, 2025 12:14

  Sarah - we had another post on this. Does this answer?

  https://documentus.zendesk.com/hc/en-us/community/posts/35219247975447
• 

  Sarah Götza

  November 10, 2025 12:19

  If I use the example from the other post you provided (https://qe.ungerboeck.com/main/app85.cshtml#/accounts/00164219) and then change it to MCH's values (https://MCH.ungerboeck.com/PROD/app85.cshtml#/accounts/00158521) I can again land on the wrong layout as described above. The Account Code in the URL is an Organization Account but for some reason it shows First Name and Last Name:

  
• 

  Seth Halvaksz

  November 10, 2025 15:57

  Sarah - I confirmed that this is a known gap, that wasn't part of the initial design. Can you submit an enhancement in Pendo with the details?

  Background i received from engineering:
  "he Accounts/Contacts windows rely heavily on secondary data to build their layout. That data is defined by the `?data=XXXXXXX" parameter on the URL and that parameter is only local to a user's browser"

  “for example, you type in /accounts/12345 and 12345 is an Org Account, it should probably redirect you to /orgAccounts/12345”

  “we dont have a route called /orgAccounts in the system at the moment”

  CC Carissa Harrison 

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