Caty Pomeroy
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Recent activity by Caty Pomeroy-
Unique ESC Ordering Use Case
PlannedDescription of the issue: Due to local laws, if an alcohol item is ordered to a booth, a bartender is required to pour the drinks. The venue has two resources currently: $150 (for 4 hours) bartende...
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Memo Payment Plans to Real Payment Plans
AnsweredAccount name: I-X CenterRegion: AMERClient version: 24.2Description of the issue: The client is having trouble verifying the balance due on a payment plan step from the Payment Plan Invoicing windo...
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DocuSign - contract revisions
AnsweredPlease see the inquiry from Kay Bailey (Dallas Convention Center). Any assistance is appreciated.Below, under Working Documents, you will see the OVG360 License Agreement (the unsigned copy but wh...
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Memo Payment Plan - Source of Payments
AnsweredAccount name: Kay Bailey - Dallas Convention Center Region AMER Client version 24.1 Description of the issue What does the client want to do? Why do they want to do this? GOAL: accurately tr...
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Exhibitor Service Center Order Item UDFs on Reports
PlannedAccount name: Pennsylvania Convention Center AuthorityRegion: AMERClient version: 24.1Description of the issue: We are unclear on which work order report pulls in item UDFs (delivery dates and time...
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Lead User Defined fields
AnsweredDescription of the issue: Lead UDFs not appearing on edit lead window, but appear in “edit layout”Account name: Cobb GalleriaRegion: AMERClient version: 2024.1Steps to reproduce: Leads window > Edi...
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Payment details by departmnet
AnsweredSt. Charles Convention Center is looking for a report that would distribute a payment by the Service Order Item department. Would that require an additional accounting module? It sounds like they w...