Luke Mintert

Hi Elizabeth Fox they are getting a token via call to https://auth-api.venueops.com/token but any other call they make is returning an error.  For example; https://api.venueops.com/v1/events/all is...

Elizabeth Fox thanks for confirming!  I will let the client know the limit and that they can submit Product Feedback.  I think they need an engagement with a CSM though as there are not really usin...

For some additional context, I have asked the client for additional examples of this happening, but so far they havent provided any additional examples.  They did provide another of an email not ap...

Elizabeth Fox any ideas on what is going on with the user sort order?

Hi Elizabeth Fox , thanks for the reply 😃!The copied event is using the same price schedule as the original event ✅I am unable to replicate on a different environment, only on a copy of the clients...

Additional Testing step - When I create a new event and add the items that did not have the tax copying over, they are successfully copying over.  It appears to be copying from that event as the is...

Additional screenshot of console log when error is occuring

Including screenshot of the Roles Venue-Specific Access 

Hi Michelle Hannaford  🙋‍♂️ This should be fixed in the upcoming March 61 Release.  We had submitted VOPS-7219 for this exact issue and Development has completed the update ✅

Hi Team - After further testing with Ivan, we found that the issue only occurs in the ‘Old’ Outlook Email Application.  When using the ‘New’ Outlook Email Application or Browser based Outlook the f...