Michelle Hannaford
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Activity overview
Latest activity by Michelle Hannaford-
Michelle Hannaford created a post,
🐛 Possible Bug - Deleting a Lead Source or Market Segment removes the item below it
🐛 Possible Bug - Deleting a Lead Source or Market Segment removes the item below it- Environment Observed: NA- Account Name: Greensboro Coliseum Complex- Account ID: 9533- Converted Account: Yes- D...
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Michelle Hannaford commented,
Hi Elizabeth Fox – Prior to the release, the description would show under the Role without having to click into it. Your screenshot shows you having to click on the role in order to see the descrip...
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Michelle Hannaford commented,
Hi Michael Becker - Great question!Right now, the recommended way to give a client more than one option is to build a separate proposal for each:1. Build the event with your Option 1 resources and ...
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Michelle Hannaford commented,
Hi Michael Becker , This is our current practice that consultants recommend for reflecting the payment link on the URL on the invoice template. We do not have another workaround for this. We need t...
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Michelle Hannaford created a post,
🐛 Possible Bug - Email Template Save Error - University of Notre Dame DeBartolo PAC
🐛 Possible Bug - Email Template Save Error - University of Notre Dame DeBartolo PAC* Environment Observed * NA* Account Name * University of Notre Dame - DeBartolo PAC* Account ID * account-9...
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Michelle Hannaford commented,
Thanks Rebecca Nolph ! Jekyll Island was also Full Access
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Michelle Hannaford commented,
Hi Kristi Miles We can't test this in Sandbox or Demo since emails are caught in a Mail Trap and we do not have access to that. I tested in QA about 45 min ago and still have not received an email...
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Michelle Hannaford commented,
🔎 Affected Accounts (Confirmed) - All Events noted are the events being converted Wings Event Center (NA Prod - EB Classic conversion) - Event: 579-65-55209 The Bushnell (NA Prod – observed onsite...
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Michelle Hannaford commented,
Hi Michael Becker !I’d recommend going the item route here, like you mentioned, and having the team manually calculate the 3.5% and enter it as the item price. Most venues also only apply CC fees t...
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Michelle Hannaford commented,
Rebecca Nolph --hmm that's what I thought but was hoping I was wrong lol It goes against my theory of it only happening on converted accounts. Thanks for confirming!