How to Create a Custom Header (Avails)

1: Add a logo to the account:

• Log in as the EB user (not root)
• (eb_____, pass: support_____)
• Add the logo
• In right hand corner, click "my media"
• Add media --> choose file --> click public (required so all users can see the logo on reports)
• Save the GUID number

2: Login to root:

• Log into ROOT
• (user: kbest, pass: _______)
• Instance: check "Map Data" to determine which EB website they use:
• Example: https://go.smgbooking.com
• Search --> Find Venue
• Find Templates Tab
• Add Template
• Name Template
• *Can't change template name OR delete template
• Copy and paste in XML code

XML CODE (template info) *see attachment to this article with XML code

• The code is also saved on Wiki
• Copy / paste code into notepad ++
• Click language tab ---> Select XML

Edit Code:

Find / Replace GUID: (logo ID #)

Venue Name:

Venue Location:

Capacity:

Phone #:

 Copy / paste XML code into template (on root)

Click save

To TEST out the header and make sure it works correctly:

• Navigate to an event detail page for the venue
• Click Report
• Edit (pencil / paper)
• Output options
• Select Header
• Look at report that shows on screen
• DON’T CLICK SAVE!
• If report looks good, awesome!
• If it looks bad, check the code!
• Make sure the code starts and ends with this:

</template_setting>