Heather Lightsey
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Activity overview
Latest activity by Heather Lightsey-
Heather Lightsey created a post,
Booking Roles & Space Classes in OSB
Zendesk Ticket: 395931Account: UT AustinRegion: USArticles used in your research: Configure Booking Roles and Booking Role Types, Online Space Booking Overview, Configure Space Classes General:Busi...
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Heather Lightsey commented,
Mike Schepker Jonathan Schmidt - tagging both of you in case you have any advice for this case
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Heather Lightsey commented,
Mike Schepker Jonathan Schmidt - tagging both of you in case you have any advice for this case
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Heather Lightsey created a post,
Timeout Settings for Angular Apps
Zendesk Ticket: 396349Account: Las Vegas Convention & Visitors Authority (LVCVA)Region: USArticles used in your research: Configure the Idle Timeout General:Business impact if not resolved: Unsecur...
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Heather Lightsey created a post,
Changing Invoice Name on Email
Zendesk Ticket: 393850Account: Spokane Public Facilities District (SPFD)Region: USArticles used in your research: Report Naming Schemes, previous Zendesk tickets #181465, 135592, 140441 General:Bus...
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Heather Lightsey created a post,
Values from UDFs that use validation table lists are not appearing in the reading pane
CompletedZendesk Ticket: 390680Account: MERCRegion: USArticles used in your research: https://supportcenter.ungerboeck.com/hc/en-us/articles/115011590607-Assign-User-Defined-Fields-UDFs-to-Resources, https:...
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Heather Lightsey created a post,
Availability Search Bookings Status Does Not Update to Match Event Status
PlannedZendesk Ticket: 386468Account: UT AustinRegion: USArticles used in your research: https://supportcenter.ungerboeck.com/hc/en-us/articles/204562808-Search-for-Availability-and-Add-Bookings-or-Recurr...
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Heather Lightsey commented,
Richard Marmura Hello, just checking in on my message above. Were you able to login as the affected user using the credentials I provided? We are trying to find out whether it is expected that a Ve...
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Heather Lightsey created a post,
Legacy Room Flow - Distribution and Flow Numbers Do Not Match
CompletedZendesk Ticket: 381420Account: Greater OntarioRegion: USArticles used in your research: Add and Manage Event Opportunity Room Flows General:Business impact if not resolved: Currently the customer m...
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Heather Lightsey commented,
Victor Nogales Junior looks like it was on 5/12/26.