Troubleshooting Scenarios

https://svn.eventbooking.com/wiki/TrainTheTrainer/TroubleShootingScenarios

Symptom	Possible Diagnosis
Error page when loading Event Details:  "An item with the same key has already been added."	A resource ID has been added to more than one calendar in root.
When running a custom form, error:  (({error:"Input string was not in a correct format."}))	Inline CSS is declaring a non-numeric value for a font size. For example <div style="font-size:small"> blah blah blah </div>. It should be changed to <div style="font-size: 13px"> blah blah blah </div>  Use a find a replace in your text editor to find the invalid font-size values. Can use CTRL + F search for: font-size:[a-zA-Z]to find these.
After adding a new Tag Group in root, it does not appear.	The Tag Group must have the correct event level specified, on the level where you want it to appear. The Tag Group must be added to the appropriate XML setting where you want it to appear.
After adding a new Custom Field or Custom Field Set in root, it does not appear.	The Custom Field Set is permission controlled so the user must have the appropriate permission. The Custom Field or Custom Field Set must be added to the appropriate XML setting where you want it to appear.
Can't access resource library on a newly set up account.	Activate the Add On for the Old Inventory (Emergency Restore) and visit the Resource Overview page once. You can then access the new page and then remove the add on.