Victor Nogales Junior

Hi Aurelien Baur, this is working as designed.Just to clarify, “INITIATE REQUEST” doesn’t subscribe you to the app or grant access to configure it. Instead, it lets our sales team know you’re inter...

Hello Chanh Huynh ,   Default Account (point 1) - There isn’t a strong reason for booking the event against the account rather than the contact. That said, we’re happy to evaluate this and confirm...

Hi Amy Durbin , apologies, I got the answer earlier in the week and missed to reply to you. See below:Yes, the 100,000-record limit still applies in Momentus Connect API. Since it uses the same Ent...

Hi Chanh Huynh ,Absolutely, let’s go deeper into points 1 and 5. I’ll meet the team tomorrow morning to discuss both.Regarding #392553, I can’t find the attachment. Is it just me or did the custome...

Hello Chanh Huynh , apologies for the delay. See below the comments sent by our engineering team.Thanks,Victor,1) Account showing the booker instead of SLQ, and Contact not being setThis is expecte...

Hi Amy Durbin , Missing endpoints in V2The new Momentus Connect API, assuming you meant V2, combines all existing V1 endpoints (the “Enterprise Standard API” collection in our Momentus API swagger)...

Hi Chanh Huynh , a quick update, we are investigating and will come back to you.Thanks, Victor.

Karan is already assisting Kritsti and Ignacio in a separate chat. Replicating here his comments.Thanks, Victor. Yes its simple to fix from UI Space mapping screen:Support or Customer can manually ...

Hello Amy Durbin apologies, I missed this message.The reason is that there was no Momentus Connect Customer Admin assigned for Cleveland. I confirmed Elizabeth Dang (dange2@ccf.org) as an Enterpris...

Correct, this can be solved using our Custom Roles. See https://connectsupportcenter.ungerboeck.com/hc/en-us/articles/39315911503511-Users-and-Roles-in-Momentus-Connect.Thanks,Victor.