Nicole Loh | Edited · 5 replies
Description of the issue: Really slow loading time of public apps (payment portal v2, OEO, OSB)
Account name: Multiple APAC Customers (ATC, RMIT, GCCEC, AUT, Doltone)
Region: APAC (Not surprised if it is happening in EMEA and US too)
Client ...
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Tyler Boukouvalas | · 5 replies
ICC Sydney
APAC
25.22025080401
Is there a way to prevent a .dwg file from automatically attempting to open after it's exported from MTS? The client recently switched room diagramming software and no longer has AutoCAD or any other default progra...
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Minka Verkaar | · 2 replies
Hi team, I have noticed the same error message in different databases. Since in 25.1, I have the error message below when I haven't worked in the database for a few minutes. Even with the Session Timeout Minutes in Edit Site Configuration set to 3...
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Corrin Nolasco | · 1 replies
Hall Erickson uses iEBMS servers to host pdf files which they then link to their exhibitors.Has Momentus determined any alternative file hosting for customers who used iEBMS in this manner, so they can transition this process?
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Adam Price | · 2 replies
For Cobb Galleria: https://cobb.ungerboeck.net/prod/app85.cshtmlThe work orders need to show Booth Numbersthe documents do not show the layouts (config issue?) The booth numbers do not show up in order even when sortingIt will go from 10 to 100 to...
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Rachel Gillett | · 2 replies
Issue Description: Extensions blocked by Chinese Gov.Zendesk Ticket: 326083Account: Reed Huabo ExhibitionsRegion: APAC, ChinaVersion: 20.98D2022082501Reproduction Steps: N/AObserved v Expected Results: N/A What does the client want to accomplish?:...
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Cathy Herrick | · 0 replies
This issue was experienced in all regions and seems to be affecting customers after patching or upgrading to the June 24.2 release and has had code changes made on https://ungerboeck.atlassian.net/browse/VENEM-3727 - patching to the most recent 24...
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Cathy Herrick | · 7 replies
Jira is https://ungerboeck.atlassian.net/browse/CRM-3097 - at the time of this posting this Jira is in the ‘In Progress’ status and being worked. At least 10 Zendesk tickets have been linked to is so far.Summary: The customized window layout for ...
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Cathy Herrick | Edited · 1 replies
Rule: ER101_OrderInternalISEmpty RowKey: - if you see this error then see the below.Dev has created the below statement, note that this statement assumes that none of the customer's booking rate items should be internal.UPDATE ER205_INVOICE_DTL SE...
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