November 2022 (Sprint 48) Internal Release Notes

DocuSign Integration

• Internal process article updated (ADDITIONAL UPDATES IN PROGRESS): Enable the DocuSign Integration
• Clients will need to do additional setup to get signed document to return. See:
  • Set Up the DocuSign Integration
  • Feature Focus Video: Set Up the Docusign Integration

Contracting

When changing contract status to Proposal Approved or Contract Signed, the user will be able to select a proposal or contract to mark as approved or signed. Proposals or contracts which are already marked as signed (as in uploaded with the Signed checkbox checked) will not be available for selection. This seemed like the expected behavior, so I haven't documented this in the KB but wanted to note it internally.

Payment Gateway Error

We've updated the error message that clients paying via the payment gateway (invoices or exhibitor ordering) will get in the rare instance that their payment goes through but it isn't sent back to VenueOps. That error is now:

Notification of your payment could not be sent to the venue. Please contact the venue to alert them of this error.

Venues should double check their merchant account that the payment was received and then manually enter and allocate the payment in VenueOps.