Samuel Davidson

Heather Lightsey Doesn't look like the link in the email template is pointing to a Gateway, but I'm not 100% sure how this process works. I would try to set this and see if you can get a payment to...

Seth Halvaksz Going to their user email address is fine - it's the email address it is sent from that is the issue. On all the other processes, you can select which email address it is sent FROM - ...

Cathy Herrick Jonathan Schmidt 

Mike Schepker Francesco Torchia Josiane Mikhael What are you expecting the annual budget to show when drilling down? I don't know what the cell definition of that M8 is, but if it's just pulling in...

Benjamin Schwenke Yeah, I can tell the customer that after adding a job and bringing in a cutoff - they will just need to update the dates on that job. I think that is a normal workaround for the s...

Benjamin Schwenke The start and end days/hours are only available when it's set to a time-based cutoff though and are not editable when it's based on Status. So if it's a status based cutoff, shoul...

Benjamin Schwenke Okay I see what you are saying - it looks like the cutoff start/end dates are defaulting to the job date.So the Job Cutoffs is a template that then adds the cutoff on the specific...

Benjamin Schwenke Try this URL instead - https://supportwebus.ungerboeck.com/CTCC_ProdSam/app85.cshtml?ReturnUrl=%2fCTCC_ProdSamThe other local site would not load for me either and I'm not sure wh...

Cathy Herrick 

Seth,That's correct - they need their express users to be able to open a service order, but not edit. In old UX, using EM8072 worked to open up a read only view of the service order. When switching...