Transaction and Transaction Type not showing in Receivable Transaction Inquiry

Dominik Obelöer

August 12, 2026 08:19

Description of the Issue:
The customer has reported an issue where the Transaction field in Receivable Transaction Inquiry report shows blank for three records.

Looking into the invoice the value is showing though.

The problem just is that this value cannot be edited in the payement / is greyed out:

Due to the client this prevents them from closing the financial month on the system.

Client:
Mancityfc_Prod_0331509714

Version:
26.22026070601

zendesk:
#393243

• 

  Dominik Obelöer

  August 12, 2026 08:20

  Nicole Loh Pieter Fourie Mike Schepker Satya Ram Nukala 
• 

  Nicole Loh

  August 13, 2026 02:52

  I am not sure with this one and have not seen this happen before. I've tried deleting the RTT, but once it has been used, it does not let users delete the RTT. We might need a financial consultant for this one. 

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