Display As for confidential types does not work
- Description of the issue: Display As for confidential types does not work
- Account name: Live Nation Australia Venues (Palais, Festival hall, Anita's)
- Region: APAC
- Client version:
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Steps to reproduce:
- Login > Settings > Note that confidential types have ‘Display As’ configured as customer expectation
- Add incident > Select the confidential type > Save
- Note that the ‘Display As’ is not highlighted as expected.
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Observed results vs Expected results:
- ‘Display As’ does not display the confidential type
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What is the job the client is trying to accomplish:
- Expect to have the configured ‘Display As’ seen for any incident
- Business impact if not resolved: Normal
- Links to articles where you've looked for solutions and also other steps you've taken to research the issue:
- Link to Zendesk ticket: https://ungerboeck.zendesk.com/agent/tickets/394780
- Local v30 URL: Same issue noted on support site
- Seems to be a bug. Please advice.
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bug
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