🐛 Possible Bug - Revenue Not Populating in Overview Tab

🐛 Possible Bug - Revenue Not Populating in Overview Tab

• Environment Observed
  • Where was the issue observed? EU
• Account Name CTS Eventim
• Account ID account-915-A
• Is this a converted account?
  • No
• Date Converted (if known)
• Issue Scope
  • How widespread is the issue? Unknown, assuming multiple customers are affected if this is a bug
• Event Name Test Event
• Event ID event-4031-A
• Was the issue reported by the client?
  • Yes
• Client Contact Name (if yes) Micael Baloni
• Client Contact Email (if yes) micael.balioni@arenamilano.it
• What’s the problem?
  • Rental rates and items are being properly added to events but the Actual/Estimated Revenue box on the Event Overview page is showing N/A
• Expected behavior
  • Once rental rates and items are added, the revenue box should give a total.
  • Customer is on “PRO” tier which does not include the financials features, however, if they are assigning rental rates and adding items for proposal/contract generation, those numbers should still be showing on the revenue box instead of N/A
• Troubleshooting steps already taken
  • Verified that it is still working properly on my Premier demo account
• Workaround identified?
  • No
• Attachments available?
  • Screenshots or videos: Included
• Zendesk ticket link (for Support use)