Missing Order Item UDF On Order Level
Description of the Issue:
The order item UDF "Optional" is missing on item level, if the item is accessed by the service order. It is only visible, if the item is accessed by events.
1. Open Event ID 9345
2. Go to the service order item tab
3. Right click, show columns, search for “Optional”
Outcome: The field "Optional" displays.
Now access the item by the following steps:
- Open Event ID 9345
- Go to the service order tab
- Open service order 17437
- Right click on the service order items column, show columns, search for “Optional”
Issue: Order Item UDF "Optional" is missing.
Client:
EuropaPark_Prod_0644683521
Version:
26.12026061601
zendesk:
#392281
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Do you have a local site for us to log in to look at?
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Mike Schepker would you have any feedback?
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This looks like a bug to me. It looks like when showing columns on Service Order Items from the Edit Service Order window we are filtering out all UDF sets from Show Columns. I don't think it should be doing that. It should be consistent with the Service Order Items view on the event.
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