Issue Purchase Order & Related Crystal Report

Refer to Support

Minka Verkaar

June 25, 2026 20:02

Hi team / Ryan Ungerboeck 

I have a customer who uses Purchase Orders and has developed a custom report to replace the standard Purchase Order report. However, it appears that the standard report is still linked to the 'Issue' action. Is there a way to replace the standard report tied to the Issue action with one of their custom reports?

Recreation Steps: 

> Open Purchase Order 

> Tools > Issue 

> Run Report 

Thanks

Minka 

 

 

• Official comment

  

  Ryan Ungerboeck

  June 25, 2026 22:33

  I think what you would have to do for this particular report is to import the custom report as a custom version of the standard report.

  

  
  We could always enhance it to work like Invoice prompt where the report is selectable in the workflow - but I think the option above will work fine.
• 

  Seth Halvaksz

  June 25, 2026 20:02

  Following
• 

  Minka Verkaar

  June 26, 2026 06:37

  Thanks Ryan Ungerboeck, ASKMO suggested the same :-) . However, I am not able to replace the standard report. I have downloaded the custom .rpt file and used the Tools > Import/Replace Report. The system shows “Success” but did not replace the report. You can also see that the Updated Field is not Updated, the last modification date is the 12th of June. 

  The customer is on version 26.2.9655.31889 (20260608)

  
• 

  Ryan Ungerboeck

  June 26, 2026 13:26

  I'd submit a ticket on this - I am not familiar with the reports but this is what I was told was the solution so I will need someone from the reporting team to look at this
• 

  Minka Verkaar

  July 06, 2026 13:59

  I have created a Support Ticket for this: https://ungerboeck.zendesk.com/agent/tickets/393123 

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