A/P Demographics - IBAN Requirement
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CRVA receives an error message when performing batch processing for AP, if they don't have an IBAN filled in in the A/P Demographics window. CRVA's controller indicates that they do not do any international transactions and doesn't think they need this field. Their current workaround is to enter a standard code in that field, but it is time consuming and causing frustration for the team.
The KB article implies that the IBAN is not required as it says “if applicable”. Is this article accurate? Is there a way to turn this requirement off? The field does not show as “required” in their layout so they can't figure out what is driving this. Screen shots below.
Error message received if there is nothing in the IBAN
Their workaround is to add this code to the accounts as they receive errors.
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Need more details on the workflow (bank account and EFT setup that they have)
But in all likelihood this will be a simple change to the configuration of their export format and no code changes.
Have support get the relevant export format they are using when exporting the batch and I can work with them to resolve
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