Best Practice for Adding Credit Card Fee to Invoice
The Allied Solutions Center for The Performing Arts is reaching out to ask about adding an optional 3.5% CC fee to invoices. I don't believe they use Momentus Payments so I am curious to know if there is a way to add this optional 3.5% fee?
The only way I'm currently thinking is by adding the fee as an Inventory item to the event details but then they will need to manually calculate what 3.5% is each time. Or, they could use a calculated field in their invoice template to show the 3.5% fee and total if using a CC?
-
Hi Michael Becker !
I’d recommend going the item route here, like you mentioned, and having the team manually calculate the 3.5% and enter it as the item price. Most venues also only apply CC fees to the final payment to avoid recalculating if event totals change, so this tends to be the cleanest approach.
They can also add a note to the invoice template (under payment info) letting clients know that a 3.5% credit card processing fee will be applied to the final invoice if paying by card.
We’d want to avoid using a calculated field for sustainability and flexibility. It would apply the fee universally and often requires a specific workflow to calculate correctly, which can introduce more room for error.
-
Thanks Michelle Hannaford !
I like the idea of just adding a note on the invoice template and their accounting team can apply the 3.5% when processing the payment. That seems to be the simplest option without having to do manual calculations in Elite and it probably already aligns with what they are doing anyways - they likely just need this note added to their invoice.
But if they want to see the actual line item on the invoice, I'll recommend the item route!
Please sign in to leave a comment.
Comments
2 comments
Date Votes