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Products and Services / Registration

Dominik Obelöer

Description of the Issue:
The client has multiple points regarding Products and Services in Connection with Registration.
1. When in Registration Order they would like to Display the Products and Services in the Order Registrant Tab but the only Column Option will just display the Code which for them is not very helpful. I guess there is no other Field/Column but an information about why this is only the code would be helpful.
 

2. While the Event displays all Products and Services

…the client is wondering why the Contact does not. The contact in the following Screenshot is the one from the first screenshot which in the Order Registrant Tab shows the P&S Codes 1 and 2. So those ones should appear in the P&S Tab on the Contact Level, or?


Client: 
Tudor_Prod_0585694530_USI
https://supportwebemea.ungerboeck.com/Tudor_Prod/app85.cshtml?ReturnUrl=%2fTudor_Prod#/registrationSetup/6300?data=27929830889c084f95888878bf91288bb3a5

Version:
25.32025121501

Zendesk:
#373414

 

Comments

6 comments

Date Votes
  • Dominik Obelöer

    Pieter Fourie Mike Schepker Nicole Loh 

  • Mike Schepker

    Products and Services in Registration do not save to the account/contact. They only save to the registration order. 

  • Dominik Obelöer

    Mike Schepker thanks for the Feedback. But is there any option to get the Products and Services displayed by Description in the Order? See 1.

  • Mike Schepker

    Dominik Obelöer That looks like a bug. It should be displaying the description, not the code. 

  • Dominik Obelöer

    Mike Schepker they somehow got this sorted but are now facing an additional question. 

    In the Screenshot you see that Product and Services now gets displayed as they mentioned the name in the code, so it is now visible in the “Order Registrants” view.
    However for each selected keyword, one line is created for the same registration order. Would it be possible to display only one line containing all the selected keywords?

  • Mike Schepker

    I'd say that is a bug too. It's entering a new line for each product and service they have. It should be separating them by comma in the same line (and displaying the description). That's how they are displayed elsewhere. 

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