Default Event Sales Status for Web Lead Forms

Answered

Jens Kohler

November 12, 2025 06:54

When I set a default event status in the web lead form configuration, the software ignores it during creation. No matter which value I choose, the account lead is always created with ‘Potential’ (which makes sense because it is a lead). But I wonder why the default value exists or why it isn’t applied.

Related to

• #weblead

• 

  Jens Kohler

  November 12, 2025 06:56

  
• 

  Seth Halvaksz

  November 13, 2025 14:32

  Here's the respone i received from engineering.

  "Currently, those default values set on the Web Lead Form Configuration are not being respected. 

  When a Lead is inserted via Web Lead Form, as per initial implementation, we just hard-coded 'P' (Prospective) for Event Sales Status instead of retrieving the value from the configuration and use it.

  Similarly, '0' is set for others. We have discussed to enhance it but never got to it."

  Here is the Account Statuses screenshot:

  
• 

  Jens Kohler

  November 13, 2025 15:13

  Seth Halvaksz thanks for your quick response

Please sign in to leave a comment.