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WeTrack mobile Apps worldwide

Celine Puech

Hello, is there a list of the countries where the WeTrack mobile app is available, and which clusters are available in those countries? 

Our customer, EMEA based, does jobs internationally and may need local stakeholders to install the mobile app for purposes of incident and maintenance reporting. How does it work for them ?

Thanks

Comments

7 comments

Date Votes
  • Vernica Lodha

    WeTrack Mobile (hosted from EMEA cluster)
    1. EMEA, except Belarus, Russia, Ukraine.

    2. Africa and Middle East

    3. APAC

     

    Trying to see if can add Canada to this one for AG Toronto.

  • Vernica Lodha

    WeTrack US (hosted in NA)

    1. US and Canada

    2. Latin America and the Caribbean

  • Vernica Lodha

    WeTrack FIFA for FIFA

  • Vernica Lodha

    By year end, EMEA and AMER apps should be merged in one.

  • Linda Moyer

    The article WeTrack on Mobile and Tablet has now been updated to How do I access WeTrack on my phone or tablet? and we've incorporated the information above. Vernica Lodha Let me know if any further updates are needed!

  • Vernica Lodha

    Just one thing to note in the article, Linda. 
    We have Arena Group hosted on EMEA but the employees are in Canada. And so we recently opened up the EMEA app to CAN as well. So CAN now has access to both WeTrack apps. But the user should download the one where they are hosted - WeTrack Mobile for EMEA hosting and WeTrack AMER for America hosting.

    Sorry i know this can be confusing. Since its already solved for AG Canada, maybe we dont need to add to the document and hopefully soon all the apps will be merged any way. But posting here for your info and in case you think there is a way to simplify this info for consumption. Thanks!

  • Linda Moyer

    Oh we're all about being accurate to the nth degree. 😁I've tweaked the wording in the doc to this: 

    Which app you use will depend on where your WeTrack data is hosted. This is most likely where you are located, but if you are part of an international organization double check with the System Admin at your location.

    And is the Americas app named “WeTrack US” or “WeTrack AMER” in the app stores? I'm seeing US in Google Play.

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