Outlook Calendar Integration

Answered

Celine Puech

April 28, 2025 09:27

Asking my question here regarding Outlook Calendar Integration. I have followed the steps from Confluence and it looks like the Outlook integration is now ready to configure for my customer Lancaster City Council.

But just wondering how can I check if the customer has received the email “Your Outlook integration is ready from Support” ?

Could the consultant be cc'ed when it's sent ? Could we have more details on what the customer has to do on their end ? 

It does say Owner: Support Team on the Confluence page

https://ungerboeck.atlassian.net/wiki/spaces/PMO/pages/1295876238/Internal+Guide+Setting+Up+Elite+Customers+on+Outlook+Calendar+Integration

• 

  Linda Moyer

  April 28, 2025 15:54

  Hi Céline! I'm going to move this to the Outlook forum and tag in @... .
• 

  Celine Puech

  May 09, 2025 16:07

  @... 
• 

  Kristi Miles

  May 13, 2025 18:38

  This should come to support via a ticket. We won't know when/if to send the info to the customer otherwise. 
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  Celine Puech

  May 13, 2025 19:41

  Thanks Kristi Miles I have now submitted a ticket.

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