ability to edit registration functions
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When you allow registrants the ability to edit their own registration orders, is there a way to enable editing at the function level? (e.g. The event offers two sessions (built as functions) and someone registered for the morning session needs to move to the afternoon session instead.)
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Jillian Stangret what support article did you review to try and get an answer to your question? We're trying to make sure we update support articles, if there are gaps.
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Sorry, Seth Halvaksz , but I didn't find any relevant articles in my search of the Knowledge Base.
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Ok tagging Mike Schepker to review
Mike, can you also help track down any relevant support articles. Sounds like we may need to create one here.
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Jillian Stangret I'm not sure I'm understanding the question. If Allow Order Editing is checked, it should allow them to edit anything on the order, including functions. They should just be able to choose the new function. https://supportcenter.ungerboeck.com/hc/en-us/articles/216105167-Registration-Form-Templates-Sign-In-Group
- Allow Editing of Orders - If checked, registrants can edit all aspects of their registration orders online.
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Thanks, Mike Schepker . I'm following up with the customer to see if/why it isn't working for them.
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