Event Type Wildcard

Refer to Product Ideas

Dominik Obelöer

March 07, 2025 09:43

Description of the Issue:
Within one of their Event Template documents they client has added a new wildcard to pull in the Event Type field:

The Event Type is now populating as below in the word merge document:

However, it is displaying differently from what the field within Events is showing, as it is not including the abbreviation/code for the Event Type:

Looking at the Event Types in the System, this behaviour makes sense as the bare Name/Description of this Event Type does not include the code. The code is filled in an extra field. 

The remaining question now is, if it is possible to include the Code Field as a Wildcard or somehow other make it happen to include the Code. 

Adding the code in the description would not be a solution as it would double in the event window as that already combines description and code.

Account Name: 
Belfast Waterfront & Ulster Hall Limited
Belfast_0069447796

Region:
EMEA

Client Version:
24.42024120301

zendesk:
#346137

• 

  Seth Halvaksz

  March 07, 2025 18:48

  Samy Kheloufi can you answer this question?
• 

  Samy Kheloufi

  March 10, 2025 07:21

  Hi Dominik Obelöer and Seth Halvaksz ,

  This is not possible as the wildcards have been designed to display the description without the code.

  Kind regards,

  Samy
• 

  Dominik Obelöer

  March 10, 2025 11:58

  Thanks Samy Kheloufi 
  
  Will let the client know.

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