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integration with 24/7

Answered
Jillian Stangret

The San Francisco 49ers asked me if I could find out what the state is of our intentions to integrate with 24/7. Cam Lacson from the 49ers said that they heard from someone about it at Illuminate and asked for follow up. Thanks for any updates that can be shared!

Comments

10 comments

Date Votes
  • Official comment
    Charlie Vaughan-Fowler

    Hi Jillian Stangret  and Seth Halvaksz 
    Jillian - absolutely right! We would like to dislodge 24/7 and should be looking to get them onto WeTrack please. This will mean their integration needs with Enterprise should be addressed in the coming months!
    Let me know if you would like to discuss in more detail.

  • Seth Halvaksz

    @... do we have any existing integrations with 24/7 through tech services

  • Sven Mannherz

    I do not know of an integration with 247 Software. The question would be what they want to integrate the software with, meaning for which data they aim for.

  • Seth Halvaksz

    Jillian Stangret it sounds like we haven't done any integrations here.

    This isn't currently on our roadmap, but we're considering these types of integrations for the future.

    What use cases are they hoping to automate? It would be helpful to document here for future reference.

  • Jillian Stangret
    Edited

    Hi Seth Halvaksz . I'm suggesting that they consider WeTrack as a better option since they use 24/7 for incident and emergency management. Seems like a good idea! :)

  • Seth Halvaksz

    Thanks Jillian for the clarity.

    So the use cases would be, an incident is reported in 24/7 and that information is passed to WeTrack?

    Tagging @... in case he's considered this already

  • Jillian Stangret

    Seth Halvaksz , Lauren is going to suggest leaving 24/7 completely and adding WeTrack.

  • Seth Halvaksz

    Ok - I would talk to @... about this. I'm not sure that WeTrack can handle everything that 24/7 is doing. After you talk to Charlie, could you post an update here for future reference.

  • Lauren Nathan

    We have a great PDF that is a 24/7 vs WeTrack that I am sending to Cam with some consensus videos to see if this is an option for them to leave 24/7 or not

  • Seth Halvaksz

    Thanks Lauren Nathan can you post a link to that here for future reference. Thanks!

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