WeTrack licensing

Cathy Herrick

October 03, 2024 13:08

Support has received 2 tickets announcing new sales: https://ungerboeck.zendesk.com/agent/tickets/331628 and https://ungerboeck.zendesk.com/agent/tickets/331625

What process does WeTrack currently follow for applying new licensing?

@... and @... 

Related to

• licensing

• 

  Cathy Herrick

  October 03, 2024 16:20

  I reached out to some Momentus licensing SMEs as well and they advised that nothing needs to be done by the Support team for WeTrack new sales announcements. The system should actually be routing them away from the support queue.
  If anyone runs into this in the future move the sales announcement ticket to the Zendesk admin queue.

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