Momentus Prime in app Help

Answered

Marc Horner

September 11, 2024 03:33 Edited

🐛 Possible Bug (I think this is currently by design)

• Where did you find this (NA/CA/EU/AP/Demo)? CA & AP
• What tenant did you see this on? https://support.ca-venueops.com/accounts/account-309-A & https://support.ap-venueops.com/accounts/account-540-A 
• Is this a converted account? No
• Did the client report this issue? No
• Are you able to reproduce this on demo or staging? Yes
• What's the Problem? In App Help option does not function
• What are the steps to reproduce this? Click on HELP ion the main navigation menu

Just wanting to confirm that the in app help does not work for Momentus Prime (will it ever…. or can it be hidden from Prime customers until it is usable)?   Have tried after cache clear, incognito and switching to edge all with same result.   Might be a ‘Marc’ issue rather than something wider…..

• 

  Matt Brindle

  September 12, 2024 02:48

  @..., are you able to confirm if the In-App Help should be working in Prime, I think it should but could be mistaken…
• 

  Marc Horner

  September 16, 2024 01:09

  Hi @... & @... this seems to be working for me again today (so possibly a Marc issue not a system issue).
• 

  Matt Brindle

  September 16, 2024 01:17

  Great, thanks for the update, Marc Horner. 

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