Missing Option to add Note Field on Bookings

Refer to Product Ideas

Dominik Obelöer

July 10, 2026 14:00

Description of the Issue:
On bookings the option to add a note field is missing. On other windows e.g. Events this is available.

Steps :

• go to bookings
• right click the header for "select columns"
• Add Field

- > Option for note fields is missing.

Booking:

Event:

Is this expected and if so, why is it not available?

Client:
Cht1011_Prod_0029741714

Version:
26.12026042901

zendesk:
#391463

• 

  Dominik Obelöer

  July 10, 2026 14:01

  Mike Schepker Pieter Fourie Nicole Loh Satya Ram Nukala 
• 

  Mike Schepker

  July 10, 2026 19:02 Edited

  I'm not sure why it's not showing. I can confirm the same thing happens in QE. Seth Halvaksz this might be something we need to check with Development on. Is there a technical reason why you cannot add a Note field when adding custom fields on the Edit Booking Layout? It's available when adding fields to other layouts (I tested on Edit Event and Edit Service Order)
• 

  Benjamin Schwenke

  July 10, 2026 21:12

  Hey guys,
  
  While Bookings does indeed have a Notes tab, the ability to add custom note fields (aka “Inline Notes" as we generally refer to them) is a specific feature enhancement that must be developed and tested.
  
  As of today, Bookings does not support Inline Notes.
  
  If you'd like to consider this feature, I'd work with Seth Halvaksz to see if its something we want to consider for the Enterprise roadmap.
  
  Regards,
  
  Ben
• 

  Seth Halvaksz

  July 10, 2026 21:14

  Thanks Ben for confirming.

  Dominik Obelöer could you open a Pendo enhancement for this and add the link here for reference?
• 

  Mike Schepker

  July 10, 2026 21:20

  Thanks Benjamin Schwenke. Appreciate it. 
• 

  Dominik Obelöer

  July 24, 2026 10:23

  https://app.pendo.io/s/6229449325477888/listen/feedback/views/ZWNAnL_3nsJ6p5EtfWhAOeEO8vg/items?openItem=prlIy8X5F6xURYtVWa_b1oojDJE

Please sign in to leave a comment.