Incorrect Organisation name appearing under the contact when running EOC Report

Account name: City of Sydney
Region: APAC
Client version: Prod (26.1), Test (26.2)
Steps to reproduce: Testing this on 26.2 Customers Test
- Open Event ID - 48754
- Go to Actions>Run Report Event Order confirmation report, No changes in Prompt
- Run Report
- When running the Event Order Confirmation report, the two organisation name is being displayed, one above Address Line 1.
Observed results vs Expected results:
- Observed: When testing locally with Customer on customers test database, i observed that incorrect company name was being displayed.
- Expected: It is expected that if a contact is linked to the company, it should display the company name for the order account/event account/bill to account.
What is the job the client is trying to accomplish: Customer would want to display only one company that the event belongs to.
Business impact if not resolved: Inaccuracy and more admin work.
Links to articles where you've looked for solutions and also other steps you've taken to research the issue:
- https://supportcenter.ungerboeck.com/hc/en-us/articles/115012820508-Add-and-Manage-Bill-To-Account-and-Contact-Relationships
- https://supportcenter.ungerboeck.com/hc/en-us/articles/205925858-Add-and-Manage-Account-and-Contact-Relationships
Link to Zendesk ticket: Not applicable (yet)
Local v30 URL: Not applicable (yet)
Snapshots:
- Sandra's Consulting Company - We created a new company and Link Daniella (contact) with this company)
- Daniella Watson - Record is linked to Company “Scene It”. The same record is also linked to Sandra's Consulting Company
Observations:
- I'm unable to understand why a standard report pull out a company name that is not in reference here. Do we suspect this as a bug? If you notice the third line it says “Scene It”.