Not working Breadcrumbs in Work Orders
- Description of the issue: When working in the Work Orders view, you need to click the small mailbox icon in order to open a document. When you are going back after viewing the document, the system returns to the saved view instead of the exact position in the list where you previously were.
- Account name: Svenska Mässan
- Region: EMEA
- Client version: 26.1
- Steps to reproduce:
- Open the Work Orders list where the records are expanded to view all work order details and related information
- Click the Order Document (PDF icon) to open and review the document
- After closing the document and returning to the Work Orders screen, the previously expanded view is automatically collapsed/minimized. - Observed results vs Expected results: The user must manually expand the work order groups again to continue reviewing the records.
- What is the job the client is trying to accomplish: Consulting documents in Work Orders
- Business impact if not resolved: you need to start from the beginning, expand the sections, and locate your previous position in the list.
- Links to articles where you've looked for solutions and also other steps you've taken to research the issue: N/A
- Link to Zendesk ticket: https://ungerboeck.zendesk.com/agent/tickets/388168
- Local v30 URL: https://supportwebemea.ungerboeck.com/Svenska_PROD/app85.cshtml
Pieter Fourie Mike Schepker Nicole Loh Satya Ram Nukala Should I report it as a bug or as a enhancement request? Thanks!
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Pieter Fourie Mike Schepker Nicole Loh Satya Ram Nukala Any idea?
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