OSB consistently loading slowly

Jillian Stangret

June 03, 2026 20:04

The KC Chiefs have reported that their instance of Online Space Booking is consistently slow to load. They say that it can be “minutes” to open OSB. Is this a known issue for OSB? Is there anything I can suggest for improvement of performance?

Related to

• #onlinespacebooking
• OSB

• 

  Linda Moyer

  June 03, 2026 20:49

  Jillian Stangret Does this thread give any assistance? https://documentus.zendesk.com/hc/en-us/community/posts/40571898632727 
• 

  Seth Halvaksz

  June 03, 2026 22:08

  Good find Linda! I just found that one as well.

  Its like the same issue - the slow load time on initial load.

  We have some plans later this year to look into this, as we focus more on improving performance.
• 

  Jillian Stangret

  June 04, 2026 13:35

  Nice work, @... and thanks, Seth Halvaksz ! I will share the explanation with the customer.

   

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