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ASKMO Data -> Missing Data

Minka Verkaar

Hi team,

Can you please help me with the case below? I am testing ASKMO Data for MECC and I run into a few errors. It seems ASKMO Data can not find any data. What am I missing? 

First question I asked: 

=> Based on the Support Article Example: "Make me a pace report comparing the number of events in 2023 to 2024.”

=> The report doesn't show any results, while MECC had events in these years 

Second question I asked: 

=> Can you count the number of events with status "Definitief Contract Getekend Retour (64)" in March? 

 

Third question I asked: 

=> What is the most booked space in March 2026?

 

As follow up: 

=> Can you check February 2026 instead? 

 

Thanks for helping me out,

Minka

 

Comments

9 comments

Date Votes
  • Official comment
    Akin Jolasinmi

    Thank you for the detailed examples this is very helpful.

    You are right that these responses are incorrect. AskMo should be returning data for all three scenarios (pace report, event count by status, and most booked space) given that MECC has events and bookings in those time periods. The fact that it is returning zero results or stating there are no bookings indicates a data retrieval issue on our end, not a reflection of your actual data.

    We have logged this as a bug and are investigating. I will update this ticket as we make progress.

    Thank you for taking the time to document these it helps us improve AskMo.
     

  • Seth Halvaksz

    @... 

  • Minka Verkaar

    Laura de Jong FYI

  • Minka Verkaar

    @... could you please review this post please? The customer is waiting for a response. Thank you in advance! 

  • Minka Verkaar

    Thanks @.... Could you share the ticket/case for reference here so I can keep an eye on the progress? Thanks!

  • Akin Jolasinmi

    Minka Verkaar  https://ungerboeck.atlassian.net/browse/VENOPS-9334?atlOrigin=eyJpIjoiMjAzZTIxYzk3NTkwNDU1Y2E2ZDg3ZTQzMWI0ZTExZTMiLCJwIjoiaiJ9

  • Akin Jolasinmi

    Minka Verkaar  what is a “pace report” is this something native to the customer?

  • Minka Verkaar

    Hi @... as per Teams Chat; I used the example from the Support Article. However, this Article seems to be updated now, so I can not find the quote anymore. The main issue I have is that it is not running any data at all and I was wondering what was causing this. Thanks! 

  • Akin Jolasinmi

    I will triage this in the morning to find out why. Thank you

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