SMPT AUTH for email
Answered
Just a quick question. We have been contacted by Vue Group who is wondering if we use SMTP AUTH for sending emails as Microsoft is retiring it. As far as I know we use OAUTH for Elite but I was not sure. On a side note do we know what WeTrack uses? (In case we get asked about that)
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Please refer to the attached Microsoft article regarding Exchange Online retiring Basic Auth for client submission (SMTP AUTH):
https://techcommunity.microsoft.com/blog/exchange/exchange-online-to-retire-basic-auth-for-client-s…
As Microsoft is discontinuing Basic Auth for SMTP client submission, effective 1 March 2026, please perform the following checks and updates for your system(s) for Vue Group – Momentus Elite Events Management System.
Confirm whether your system is currently using SMTP AUTH for email sending (Exchange Online client submission).
Zendesk Ticket - https://ungerboeck.zendesk.com/agent/tickets/380204
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Official comment
Hi Alex Weygandt - no, for Elite we use Postmark for sending emails, so this change should not effect us. I cannot speak for WeTrack, and would recommend posting in their Documentus or reaching out to Vernica Lodha . Thanks!
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Wanted to give this one a kick Elizabeth Fox
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Hey Alex Weygandt we use Sendgrid. So this should not affect us either.
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Thank you both very much! I will let the client know.
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