Can't edit orders in OSB My Events
Refer to Product Ideas- Description of the issue: Hyperlink for 'Manage' orders on the My Events page in the OSB for Org 20 in Greater Sydney Parklands/Centennial TEST2 isn't working/responding when clicked on. Even though OSB and OP have both been setup for editing/modifying orders.
- Account name: Botanic Gardens Centennial
- Region: APAC
- Client version: 24.22025012101 (TEST2)
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Steps to reproduce:
1. Go to online space booking configurations and select Shelter Bookings - Western Sydney - Private/Community
2. Click on the shortcut URL for public facing OSB site
3. Fill the creds USIADMIN/ITRocks2014 for sign in and go to My Events and select the Bill's birthday event or 5001
4. Try to click on the Manage option/hyperlink and click on modify the order but it will not load further for editing the event.
5. OSB config used to create the "Bill's birthday event -Shelter Bookings - Western Sydney - Private/Community and ID - 8
6. We are trying to modify/edit the order in same configuration
- Expected results: The manage link takes you to a screen to edit the event and modify order and it should let you edit the order.
- What is the job the client is trying to accomplish: Client is trying to edit the order created with same configuration ESC after place and order.
- Business impact if not resolved: client is unable to manage or edit events once added to cart and confirmed
- Link to Zendesk ticket: Ticket: Can't edit orders in OSB My Events – Momentus Support Center – Zendesk
- Local v30 URL: https://supportwebap.ungerboeck.com/BGCP_Test2_0788094264_USI_V30/app85.cshtml?ReturnUrl=%2fBGCP_Test2_0788094264_USI_V30
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Hi - this is answered in this documentus post.
Please submit an enhancement request.
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